Team Leader - Security

About the role

Hyatt is looking for a Security Team Leader to lead its Security team and help create a safe, secure and welcoming environment for guests and colleagues through leadership, care and attention to detail. The role involves leading the team, ensuring guest and property safety, and handling incidents and emergencies.

Key responsibilities

• Lead and support Security colleagues in delivering Hyatt standards.
• Ensure the safety and security of guests, colleagues, visitors and the hotel property.
• Conduct regular patrols and monitor CCTV, access-control systems and alarms.
• Respond promptly and professionally to emergencies, incidents and security concerns.
• Prepare accurate incident reports, security logs and required documentation.
• Coach and motivate team members while fostering teamwork, respect, vigilance and care.

Required profile

• Minimum 2-3 years of security experience, preferably in a luxury hotel environment.
• Previous supervisory or team leader experience preferred.
• Good English communication skills.
• Flexibility to work rotating shifts, weekends and public holidays.

Required skills

• Strong leadership, communication, observation and decision-making skills.
• Good knowledge of security operations, CCTV monitoring, access control and emergency procedures.
• Ability to stay calm and professional and handle sensitive situations with discretion.