Technical Advisor – Automotive Diagnostics

About the role

We are seeking an experienced automotive technical professional to join our Aftersales workshop team as a Technical Advisor. You will provide expert diagnostic guidance, support complex repairs, and help develop workshop talent across the UAE.

Key responsibilities

• Interact with customers to understand and confirm complex vehicle concerns.
• Conduct vehicle observations and road tests to support diagnosis.
• Provide technical consultation to Service Advisors and workshop technicians.
• Manage technical aspects of warranty repairs following established processes.
• Prepare and communicate detailed technical findings and reports.

Required profile

• Diploma or Bachelor’s degree in Automobile or Mechanical Engineering.
• Minimum 7 years of automotive dealership experience, including at least 2 years as a Technical Advisor or Diagnostic Master Technician.
• Valid UAE driving licence.
• Strong English communication skills, both written and spoken.

Required skills

• Advanced automotive diagnostic knowledge.
• Proficiency with automotive diagnostic tools and equipment.
• Ability to diagnose and resolve complex technical concerns.
• Experience handling vehicle warranty repairs.