Telesales Executive

About the role

A long-term Telesales Executive position based in Dubai, in the retail industry, with a salary of AED 5,500 per month. The role centres on making outbound calls to prospective customers, generating leads and converting them into sales.

Key responsibilities

• Make outbound calls to prospective customers to promote products and services.
• Generate leads and convert them into sales through effective telephonic communication.
• Explain product features, benefits, pricing and promotional offers to customers.
• Identify customer needs and recommend suitable products or services.
• Follow up with potential customers to close sales and achieve conversion targets.
• Handle customer queries, objections and concerns professionally.
• Maintain and update customer details, call records and sales information in the CRM.
• Achieve daily, weekly and monthly sales targets.
• Build and maintain strong customer relationships.
• Coordinate with internal teams to ensure smooth order processing and customer satisfaction.

Required profile

• Experience in outbound calling and cold calling.
• Ability to generate leads and convert them into sales.
• Good customer handling and objection management skills.
• Target-oriented, able to meet sales targets.
• Strong follow-up and relationship-building skills.
• Prior experience in telesales or telemarketing preferred.

Required skills

• Excellent verbal communication and strong convincing and negotiation skills.
• Basic computer knowledge and CRM handling.
• Ability to explain and promote products effectively.