Telesales Specialist

About the role

The Telesearch Specialist will work full‑time on‑site at Be You Clinic in Dubai, handling both outbound and inbound calls to promote the clinic’s aesthetic services and convert inquiries into booked appointments.

Key responsibilities

• Make outbound calls and receive inbound inquiries from potential and existing clients.
• Qualify leads, explain treatments, pricing and promotions, and schedule appointments.
• Maintain accurate client records in the clinic’s CRM system.
• Achieve individual and team sales targets.
• Collaborate with front‑desk and clinical teams to ensure a seamless client experience.
• Handle basic customer support questions and gather client feedback.
• Participate in regular training on services, offers and communication best practices.

Required profile

• Strong customer service orientation with the ability to resolve inquiries professionally.
• Excellent spoken and written English; additional languages spoken in Dubai are a plus.
• Proven telesales or call‑center experience with a track record of meeting targets.
• Willingness to learn continuously about aesthetic treatments and sales techniques.
• Previous experience in healthcare, aesthetics, wellness or beauty is advantageous.
• High level of professionalism, reliability and ethical conduct.

Required skills

• Proficiency with CRM software.
• Experience using call‑management software.
• Competence in basic office applications such as Microsoft Office.