Assistant Executive Housekeeper – Luxury Resort in Ajman

About the role

Responsible for daily shift operations of Housekeeping, Recreation/Health Club and, when applicable, Laundry. Directs and works with employees to ensure guestrooms, public spaces and employee areas are clean, well‑maintained, and inspected. Supports guest and employee satisfaction while managing the operating budget.

Key responsibilities

• Verify guest room status and communicate updates to the Front Desk promptly.
• Inspect guestrooms daily and assign cleaning tasks based on immediate and upcoming departures.
• Maintain inventory of supplies, ensuring adequate stock for all areas.
• Supervise daily housekeeping shift operations, enforcing policies, standards and procedures.
• Train new room attendants, schedule staff according to business demand, and track attendance.
• Conduct performance feedback, recognize employee achievements, and manage progressive discipline when needed.
• Respond to guest complaints, develop corrective action plans, and drive continuous service improvement.

Required profile

• High school diploma or GED with at least 2 years housekeeping experience, OR a 2‑year degree in Hotel & Restaurant Management, Hospitality, Business Administration, or related field.
• Ability to supervise staff, manage budgets, and ensure compliance with hotel standards.