Assistant Manager – Banquet

About the role

Mandarin Oriental Downtown, Dubai is seeking an Assistant Manager to support the Banquet Department. Reporting to the Banquet Manager, you will ensure smooth day‑to‑day operations and step in when the department head is absent.

Key responsibilities

• Provide operational and administrative support for all banquet activities.
• Enforce and monitor standards, policies, SOPs and quality measures.
• Coordinate with F&B outlets, catering, and event sales to maintain seamless service.
• Maintain strong relationships with event contractors and external partners.
• Collaborate with the culinary team on event set‑ups and service flow.
• Ensure venues are fully prepared – lighting, music, décor and AV equipment – and verify all printed materials are accurate.

Required profile

• Minimum 36 months (3 years) experience in banquet or event operations.
• Ability to work independently and take charge in the manager’s absence.
• Strong attention to detail and commitment to service excellence.
• Professional integrity, teamwork mindset and a growth‑oriented attitude.

Required skills

• Banquet service procedures and standards
• HACCP knowledge
• Proficiency in MS Office