Assistant Manager – Facilities Management (Hard Services)

About the role

The Assistant Manager – Hard Services will support the Facilities Manager in overseeing day‑to‑day operations of all FM services, ensuring the building is maintained, functional and safe. The role involves coordinating maintenance, vendor activities, housekeeping and soft services while complying with safety guidelines and project implementations.

Key responsibilities

• Assist in preparing monthly operational reports and monitoring financial performance of the contract.
• Ensure FM services are delivered according to the sold solution and contractual SLA/KPIs.
• Coordinate with vendors, contractors and the procurement team for materials and services.
• Plan transport and accommodation requirements for contract start‑ups.
• Manage specialist service contractors and monitor staff attendance, sickness and holidays.
• Conduct site visits, monitor staff performance and resolve client issues.
• Drive continuous improvement initiatives and cost‑saving projects.

Required profile

• Minimum 7 years of experience in facilities management in a managerial capacity.
• Bachelor’s degree in engineering or a related facilities management discipline.
• Proven people‑management, influencing and project‑management skills.
• Experience leading continuous improvement projects and commercial awareness.
• Valid UAE driving licence.