Assistant Relationship Manager (Arabic Speaker)

About the role

Terracotta Outsourcing is seeking an Assistant Relationship Manager who is fluent in Arabic to support a leading international bank in Dubai. The role is ideal for banking or wealth‑management professionals with 3‑5 years of experience, strong capital‑markets knowledge, and a proven ability to assist Relationship Managers with client servicing and onboarding.

Key responsibilities

• Support Relationship/Wealth Managers with daily client servicing and relationship management activities.
• Process and monitor client transactions, including securities transactions and payments.
• Coordinate with front, middle, and back‑office teams to ensure timely execution of client instructions.
• Assist with client onboarding, account openings/closures, and KYC documentation.
• Monitor client account balances, transactions, renewals, and pending items.
• Help prepare credit approval requests, loan drawdowns, and renewals.
• Prepare and coordinate subscription, redemption, and loan documentation.
• Handle client requests and inquiries, escalating to the Relationship Manager when appropriate.
• Ensure all client activities comply with the bank’s policies and procedures.

Required profile

• Bachelor’s degree, preferably in Finance.
• 3–5 years of experience in banking, wealth management, or relationship support.
• Experience with an international bank operating within the DIFC.
• Strong command of English and Arabic.
• Client‑facing experience is preferred.

Required skills

• Compliance
• Capital Markets
• KYC (Know Your Customer)
• Client onboarding
• Financial transactions