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Bell Person – Luxury Hospitality Role

IHG Hotels & Resorts · Dubai

🇬🇧 English

Job description

About the role

InterContinental Residences Dubai Business Bay is looking for a Bell Person to deliver warm, personalised arrivals and departures for guests. The role is the first point of contact, ensuring a seamless and memorable experience from the moment guests step into the property.

Key responsibilities

  • Greet arriving guests with a friendly and professional demeanor.
  • Assist with luggage handling, transport, and storage.
  • Escort guests to their residences, explaining room features and hotel facilities.
  • Provide information about local attractions and services.
  • Coordinate with Concierge, Front Office, Housekeeping and Security to ensure smooth operations.
  • Support departure processes, including luggage collection and checkout assistance.

Required profile

  • Energetic, guest‑focused attitude with a passion for hospitality.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including evenings and weekends.
  • Physical stamina to handle luggage and stand for extended periods.

Required skills

  • Proficiency in using hotel property management systems (e.g., OPERA) is a plus.
  • Basic knowledge of local area and transportation options.

What we offer

  • Full‑time permanent position within a leading international hotel brand.
  • Opportunities for career development and training.
  • Competitive compensation and benefits package.

Questions fréquentes

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Published 2 months ago

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IHG Hotels & Resorts

Dubai