Business Center Coordinator – UAE National (Abu Dhabi)

About the role

The Business Center Coordinator supports the hotel’s guest services by ensuring smooth operations across multiple departments. This full‑time position is based at The Ritz‑Carlton Abu Dhabi Grand Canal and is open to UAE nationals.

Key responsibilities

• Assist other departments to deliver optimal guest service.
• Maintain cleanliness of work areas using clean‑as‑you‑go procedures.
• Stand, sit or walk for extended periods throughout the shift.
• Read and verify information in various formats, including small print.
• Enter and retrieve work‑related data using computers and point‑of‑sale systems.
• Communicate with colleagues via pagers, two‑way radios and email.
• Engage guests in conversation about their stay, property services and local attractions.
• Follow all safety, security and company policies, reporting any incidents.
• Welcome and acknowledge guests, assist individuals with disabilities and provide courteous service.
• Answer telephone calls using proper etiquette.
• Develop positive working relationships and support team goals.
• Move, lift, carry, push, pull and place objects up to 10 lb without assistance.
• Perform other reasonable duties as assigned by supervisors.

Required profile

• UAE national.
• High school diploma or G.E.D. equivalent.
• At least one year of related work experience in hospitality or guest services.
• No supervisory experience required.

Required skills

• Proficient computer operation.
• Experience using point‑of‑sale (POS) systems.
• Ability to use electronic communication devices such as pagers, two‑way radios and email.