Business Development Officer – SME Sales

About the role

The Business Development Officer – SME Sales will drive new business banking relationships for Mashreq, focusing on small and medium‑enterprise clients. You will be responsible for sourcing new current accounts, generating fee income and ensuring compliance with KYC/AML standards.

Key responsibilities

• Identify and acquire new SME banking customers through calls, face‑to‑face visits and targeted prospecting.
• Promote and sell the full range of business banking products, including foreign exchange, trade, bancassurance and deposits.
• Achieve monthly sales targets and record all activities in daily reports and the CRM system.
• Maintain and deepen relationships with existing clients to maximise cross‑sell opportunities.
• Participate in micro‑marketing events, team huddles, training sessions and compliance programmes.

Required profile

• Proven experience in business development or sales within the banking or financial services sector.
• Strong understanding of KYC, AML and banking regulations.
• Excellent communication and objection‑handling skills, with a professional and ethical approach.
• Ability to work independently while contributing to team activities and targets.