Digital Content Specialist - Library and Learning Commons

About the role

The Library and Learning Commons Department at Zayed University is looking for a Digital Content Specialist to handle the technical production, ongoing maintenance and user support of the library's digital platforms and content, with a focus on emerging artificial intelligence (AI) tools and web-based services. The role covers the full lifecycle of digital initiatives, from planning and development through deployment, maintenance and user support.

Key responsibilities

• Take part in designing, developing and maintaining web applications and tools, and write scripts or applications (e.g. Python or R) to automate tasks, clean metadata or improve the user experience.
• Support the development and deployment of AI tools such as chatbots and automated service points, and work with librarians on AI-driven resource discovery, metadata enhancement and collection development.
• Help set up and maintain immersive technology hardware and software (VR headsets, AR applications, interactive displays) and troubleshoot technical issues.
• Produce and edit multimedia learning objects (video, audio, interactive modules) and create user-friendly documentation for new digital tools.
• Deliver technical training sessions or workshops for faculty and students, and ensure digital assets are documented, maintained and accessible.
• Analyze usage data and run usability tests on digital interfaces and AI interactions, and recommend improvements.
• Create APIs and integrations between library systems and external platforms, and ensure tools meet accessibility standards and Universal Design principles.
• Take part in public services, library programming and committees, and guide student workers.

Required profile

• Bachelor's degree in Information Technology, Computer Science, Digital Media or Library Science; non-library-science candidates must show equivalent experience in a library or academic setting.
• Minimum 4-6 years of experience in digital content management, library systems or digital platforms, with hands-on technical experience in web application support or emerging technology implementation.
• Prior experience in library operations, information organization or higher education technology support.
• Experience with generative AI tools (LLMs), prompt engineering or immersive technologies (VR/AR) strongly preferred.

Required skills

• Proficiency in Python for scripting and automation, and familiarity with APIs and data handling.
• Knowledge of HTML5, CSS, JavaScript and XML.
• Proficiency with video editing software (e.g. Adobe Premiere, Camtasia) and digital design tools.
• Comfortable troubleshooting hardware such as VR headsets, tablets and interactive displays.

Preferred: bilingual Arabic and English. The university offers a tax-free salary, cash housing, annual vacation airline tickets for the employee and family, educational subsidies for children and healthcare for the employee and family. Applicants submit an online application with a cover letter, CV and three professional references.