Duty Manager
SO/ Hotels & Resorts · Dubai
Job description
About the role
The Duty Manager will lead hotel operations during assigned shifts, ensuring seamless service delivery and exceptional guest experiences at SO/ Hotels & Resorts in Dubai.
Key responsibilities
- Supervise all hotel departments throughout the shift, maintaining operational standards.
- Address and resolve guest concerns and service requests promptly.
- Coordinate with department heads to guarantee smooth handovers and service continuity.
- Respond to emergencies, manage incidents, and document all occurrences.
- Prepare and submit shift reports, communicating key updates to senior management.
Required profile
- Degree or diploma in Hospitality Management.
- Proven experience in a similar supervisory role within the hospitality sector.
- Strong leadership, problem‑solving and decision‑making abilities.
- Excellent communication and interpersonal skills.
- Ability to multitask and perform under pressure.
Required skills
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Published 1 month ago
Expires 2 weeks from now
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SO/ Hotels & Resorts
Dubai
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