Employee Relations Specialist

About the role

The Employee Relations Specialist supports daily HR operations by handling employee inquiries, processing payroll data, and maintaining accurate records. This position acts as a primary contact for HR questions and assists in ensuring compliance with company policies and UAE labor law.

Key responsibilities

• Serve as the first point of contact for general HR inquiries and direct employees to appropriate resources.
• Document employee concerns, route issues for resolution, and track outcomes.
• Collect, verify, and enter payroll data, including bonuses and allowances.
• Maintain attendance, leave, and time‑off records in HR systems.
• Update employee records in HR databases and filing systems.
• Coordinate employee service requests such as extended leaves, salary advances, and benefits claims.
• Provide administrative support for health‑insurance processes and liaise with providers.
• Assist in planning employee engagement and well‑being activities.
• Manage off‑boarding logistics, including documentation and exit interviews.
• Generate standard HR reports and prepare communication materials.

Required profile

• Bachelor’s degree in Accounting, Business Administration, or a related field.
• 2–3 years of experience in HR operations or employee services.
• Familiarity with UAE labor law and basic HR policies.

Required skills

• Proficiency in Microsoft Excel.
• Strong knowledge of Microsoft Office applications.
• Working experience with HR systems; experience with ERP platforms such as SAP or Oracle is desirable.