Executive Assistant to Cluster General Manager

About the role

The Executive Assistant supports the Cluster General Manager across multiple Hilton properties on Yas Island, Abu Dhabi. The role ensures smooth daily operations of the executive office, handling high‑level administrative tasks, confidential information, and guest‑related matters with professionalism and discretion.

Key responsibilities

• Manage the Cluster GM’s calendar, appointments, meetings and travel arrangements for all properties.
• Prepare and organise internal and external meetings, including agenda setting, minute‑taking and follow‑up actions.
• Maintain confidential filing systems and handle correspondence, calls and emails, directing them to appropriate departments.
• Act as primary liaison between the Cluster GM, senior leadership, corporate offices and external stakeholders.
• Draft, proofread and edit business letters, presentations and reports.
• Coordinate guest complaints or VIP requests escalated to the executive office.
• Support special projects, track KPIs, business plans and performance reviews across the cluster.
• Assist in budget preparation, forecasts and business review meetings, analysing revenue and operational data.
• Arrange travel itineraries, visas and accommodations for the Cluster GM and accompanying executives.

Required profile

• Exceptional organisational abilities and attention to detail.
• High level of discretion and ability to handle confidential information.
• Strong written and verbal communication skills.
• Professional demeanor with the capacity to interact with senior leaders and external partners.
• Proactive, able to manage multiple priorities in a fast‑paced hospitality environment.

Required skills