Facilities Coordinator – MEP Engineer

About the role

The role supervises and manages both soft and hard facilities management services for client offices in Dubai, ensuring seamless operation and supporting overall site performance.

Key responsibilities

• Maintain FM standards and deliver IFM services according to KPIs and SLAs.
• Conduct monthly client performance reviews against agreed outputs.
• Oversee financial performance of site service delivery, including budgeting and P&L responsibility.
• Ensure preventive and remedial maintenance of critical systems such as UPS, FM200, fire alarm, emergency lighting, M&E, and HVAC.
• Manage suppliers and service providers, handling purchase orders, work orders, e‑logbooks and related processes.

Required profile

• 5–7 years of experience in customer service, hospitality, facilities management or a supervisory role within a similar environment.
• Strong written and verbal communication skills.
• Experience in contract management and performance measurement.
• Commercial understanding with responsibility for budgets and P&L.

Required skills

• Proficiency with Microsoft Office suite.
• Experience using CAFM (Computer‑Aided Facility Management) software.
• Familiarity with PPM (Planned Preventive Maintenance) tools.