Field Support Analyst
Emirates Flight Catering Co (L.L.C) · Dubai
Job description
About the role
The Field Support Analyst will ensure end‑user systems are fully operational, providing on‑site and remote assistance across the Emirates Flight Catering network in Dubai.
Key responsibilities
- Install, configure and maintain desktops, servers, network devices, printers and PABX systems.
- Troubleshoot hardware, software, network connectivity and Time Keeping System issues to minimise downtime.
- Configure user accounts, email, internet access and shared resources securely.
- Guide staff on proper use of installed systems and proactively identify hardware improvements.
Required profile
- Bachelor’s degree in engineering, technology or Computer Science.
- Minimum 5 years of experience in Microsoft/Cisco environments supporting desktops, networks and telephony.
- Relevant Microsoft and Cisco certifications (mandatory).
- Strong communication and problem‑solving abilities.
Required skills
- Windows operating systems and MS Office suite.
- Cisco switches, routers and firewalls.
- PABX telephony systems.
- Networking protocols and hardware troubleshooting.
- Exposure to PLCs (preferred).
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 2 weeks ago
Expires 1 month from now
32 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Emirates Flight Catering Co (L.L.C)
Dubai
Related job offers
-
Graduate - Digital Solutions, Data Science & Analytics (UAE Nationals)
AECOM Dubai -
Manager - Project Management - Payments
Emaratech Dubai -
Product Manager - Onboarding & KYC
kastcard Dubai -
Forward Deployed Solutions Engineer - AIM
aveva Abu Dhabi -
CRM Data Manager (12-Month Fixed-Term Contract)
cognitapeople