General Manager - Tadbeer Center

About the role

Expat Maids Dubai is looking for an experienced, results-driven General Manager for its Tadbeer Center. The role leads the center's overall operations, business growth, financial performance and regulatory compliance. The ideal candidate has strong leadership, commercial acumen and hands-on experience in Tadbeer operations, domestic worker recruitment, manpower services or a similar regulated service environment in the UAE.

Key responsibilities

• Oversee day-to-day operations and service delivery of the Tadbeer Center.
• Drive revenue growth, profitability, sales performance and business development initiatives.
• Ensure compliance with MOHRE regulations, UAE labour laws and Tadbeer requirements.
• Manage recruitment, placement, deployment, customer service and domestic worker welfare processes.
• Build relationships with customers, recruitment partners and government authorities.
• Monitor budgets, operating costs, collections and overall financial performance.
• Lead, develop and manage teams to meet operational and business targets.
• Resolve customer escalations and improve customer satisfaction and operational efficiency.
• Track KPIs and report regularly on business performance to senior management.

Required profile

• Bachelor's degree in Business Administration, Management or a related field.
• 5-8 years of relevant management experience, preferably in Tadbeer, domestic worker recruitment, manpower services or related sectors.
• Proven track record in operations management, sales, business development and financial performance.

Required skills

• Strong knowledge of UAE labour regulations, MOHRE processes and Tadbeer compliance.
• Excellent leadership, communication, negotiation and problem-solving skills.
• Ability to manage teams, drive growth and maintain high standards of service delivery.

Candidates can apply through LinkedIn or by sharing their CV with the employer.