Guest Assistance – Hospitality Support
Waldorf Astoria Kuwait · Dubai
Job description
About the role
As a Guest Assistance professional you will be the first point of contact for guests arriving at our luxury hotel. You will create a warm, welcoming atmosphere by helping guests with their luggage and ensuring a smooth start to their stay.
Key responsibilities
- Greet guests upon arrival and offer assistance with luggage handling.
- Transport and store guests' baggage safely in designated areas.
- Coordinate with the front‑desk and housekeeping teams to ensure timely delivery of luggage to rooms.
- Provide information about hotel facilities, services, and local attractions.
- Maintain cleanliness and organization of the luggage storage area.
Required profile
- Friendly, service‑oriented attitude with a genuine desire to help guests.
- Strong interpersonal and communication skills.
- Ability to work flexible hours, including evenings and weekends.
- Physical stamina to lift and move luggage safely.
Required skills
- Excellent verbal communication.
- Basic knowledge of hotel operations and guest services.
What we offer
- Work in an award‑winning luxury hotel brand.
- Opportunities for career development within the hospitality industry.
- Competitive compensation and benefits package.
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Published 1 month ago
Expires 3 weeks from now
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Waldorf Astoria Kuwait
Dubai
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