Guest Service Agent
Time Grand Plaza Hotel · Dubai
Job description
About the role
We are looking for a Guest Service Agent to welcome and assist our hotel guests throughout their stay. The role involves handling check‑in/check‑out, responding to inquiries, and ensuring a smooth and pleasant experience for every visitor.
Key responsibilities
- Greet guests and manage the check‑in and check‑out processes efficiently.
- Respond to guest inquiries and handle requests in a professional manner.
- Coordinate with housekeeping, maintenance, and other departments to fulfill guest needs.
- Maintain accurate records and documentation of guest interactions.
Required profile
- Minimum of 1 year of hotel experience in the UAE.
- Previous experience as a Guest Service Agent or in a Front Office role is preferred.
- Strong English communication skills and a professional appearance.
- Ability to work under pressure and as part of a team.
Required skills
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Published 1 month ago
Expires 3 weeks from now
35 views · 0 interested
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Time Grand Plaza Hotel
Dubai
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