Guest Service Executive – Concierge

Jumeirah

🇬🇧 English

Job description

About the role

An exciting opportunity has arisen for a Guest Service Executive – Concierge to join Jumeirah Mina Al Salam, a luxury beachfront resort in the United Arab Emirates. The role focuses on delivering personalized, high‑end service to guests and supporting the resort’s reputation for exceptional hospitality.

Key responsibilities

Deliver exceptional and personalized service to guests, reflecting the highest luxury hospitality standards.
Coordinate with Housekeeping, Executive Lounge, Recreation, Food & Beverage and other departments to fulfill guest needs.
Handle special requests such as transportation, dining reservations and amenity arrangements.
Resolve minor guest complaints professionally and escalate complex issues when necessary.
Promote hotel services and amenities, upselling where appropriate.
Support VIP and repeat‑guest recognition programmes.

Required profile

Minimum of 12 months experience in a hospitality or guest‑service role.
Proficiency in English with strong interpersonal and communication abilities.

Required skills

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Jumeirah.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Why are you reporting this job?

Thank you for your report. We will review this job.

Explore further

Salaries, guides and searches in the United Arab Emirates.

Salaries by job title

Apply in 30 seconds

Enter your email to apply. An account will be created automatically.

By continuing, you accept our terms of use.

Already have an account? Login

A question about this job?

Ask it here: you will get the full job summary by e-mail, right away.

💬 Chat with us on Telegram

Published 4 weeks ago

Expires 1 month from now

18 views · 0 interested

Share Log in to earn credits by sharing

Boost your chances

Upload your CV — we will match you with relevant openings.

Analyzing your CV...