Host/Hostess – Guest Reception & Seating

About the role

The Host/Hostess at COCO Dubai welcomes guests, manages the waiting list and ensures smooth seating flow in a busy restaurant environment. This full‑time, on‑site position requires a friendly presence at the entrance and close coordination with the service team.

Key responsibilities

• Greet guests warmly and handle check‑in procedures.
• Maintain and update the waiting list and seating plan.
• Manage reservations, organize bookings and keep accurate records.
• Answer phone inquiries with professional etiquette.
• Provide menu and venue information to guests.
• Coordinate with the service team to prepare tables and address guest requests.
• Maintain a polished and welcoming appearance at the reception area.

Required profile

• Strong interpersonal and communication skills.
• Experience in hospitality or front‑of‑house roles (preferred).
• Fluency in English and Arabic.
• Professional appearance and flexible availability for evenings, weekends and holidays.
• Own visa and ability to start immediately.

Required skills

• Maintaining accurate records.
• Customer service.
• Reservations management.
• Clear verbal and written communication.
• Coordinating seating plans.
• Organizing bookings.
• Professional phone etiquette.