HR Assistant – Employee Support Services
DP World · Dubai
Job description
About the role
The HR Assistant – Employee Support Services will be the first point of contact for employees in Dubai, handling day‑to‑day HR queries and ensuring smooth administration of policies, benefits and payroll related matters.
Key responsibilities
- Respond to employee inquiries on attendance, overtime, payroll deductions, final settlements and other HR‑related requests.
- Support HR digitalisation initiatives and conduct audits of HR processes and practices.
- Manage and resolve tickets submitted through Zoho and the internal One App platform.
- Collect, analyse and summarise data for HR reports and presentations.
- Perform routine HR administrative tasks on a daily basis.
Required profile
- Good understanding of employee policies, benefits and payroll procedures.
- Ability to work with HR project teams and contribute to process audits.
- Strong attention to detail and problem‑solving skills.
Required skills
- Proficiency with the Zoho ticketing system.
- Familiarity with the internal One App platform for HR queries.
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Published 1 month ago
Expires 2 days from now
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DP World
Dubai
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