HR Executive – Retail Stores

About the role

A client is hiring an HR Executive in Dubai to support the Retail Operations Manager in managing all HR functions across retail stores. The role covers recruitment, employee relations, payroll coordination, performance management and staff engagement, with a focus on compliance with UAE labour law.

Key responsibilities

• Recruit retail staff (Sales Executives, Store Managers, Cashiers), post ads, screen and interview candidates, coordinate onboarding and plan manpower across stores
• Handle employee grievances, maintain employee records and contracts, and ensure compliance with UAE Labour Law and company policies
• Monitor attendance, leave and scheduling; track KPIs and assist in disciplinary procedures
• Support performance appraisals and coordinate training and development, including product knowledge and sales training
• Prepare payroll inputs (attendance, overtime, commissions), coordinate with Finance, manage incentives and commissions, and administer benefits and insurance
• Process visas and labour contracts where needed, implement HR policies in stores and keep employee data confidential

Required profile

• 3-5 years of HR experience, preferably in retail or the jewelry industry
• Experience with multi-store retail workforce preferred
• Mandatory knowledge of UAE Labour Law
• Strong communication, organizational and administrative skills
• Ability to handle high-volume hiring and work under pressure in a fast-paced retail environment

Required skills

• Proficiency in MS Office
• Proficiency in HRMS systems