Implementation Senior Consultant

About the role

Lead complex client onboardings and implementations with multiple dependencies or regulatory constraints. Act as a trusted advisor, helping clients leverage Visa’s platform and APIs to meet their business requirements.

Key responsibilities

• Lead advanced platform and API demos, including deep dives into capabilities, patterns, and limitations.
• Guide resolution of complex client issues, escalations, and ambiguous problems.
• Own delivery governance, onboarding strategy, and escalation management.
• Define and improve onboarding and delivery standards, playbooks, and ways of working.
• Partner with Product, Engineering, and Customer Success to improve onboarding experience and platform adoption.
• Manage project timelines, KPIs, and stakeholder visibility to optimise time‑to‑value for clients.

Required profile

• 8+ years of relevant experience with a Bachelor degree (or equivalent advanced degree) and Russian language proficiency is highly desirable.
• Proven experience delivering complex, multi‑market implementations in cloud‑native, microservices and API/streaming architectures, with strong regulatory knowledge of GCC banking and payment controls.

Required skills

• Cloud computing platforms
• Microservices architecture
• API design and streaming architectures
• Change control and release management
• Resiliency and high‑availability practices
• Agile, Lean and hybrid project‑management methodologies