Loss Prevention Officer – Luxury Resort

About the role

The Loss Prevention Officer ensures the safety and security of guests, employees, and assets at the BVLGARI Resort in Dubai. This full‑time position involves proactive patrolling, monitoring of security systems, and rapid response to incidents.

Key responsibilities

• Patrol all areas of the property and assist guests with room access.
• Monitor CCTV, perimeter alarm, duress alarms, and fire‑life‑safety systems.
• Lock property entrances when required and conduct daily hazard inspections.
• Respond to accidents, provide first aid/CPR, and coordinate with EMS.
• Defuse guest or employee disturbances and call for external assistance when needed.
• Complete incident reports, shift summaries, and maintain confidentiality of all security documentation.
• Escort unwelcome persons, report vehicle accidents/thefts, and conduct investigations and evidence gathering.
• Support guests, including individuals with disabilities, and uphold professional appearance and conduct.

Required profile

• Ability to stand, sit, or walk for extended periods.
• Strong attention to detail and ability to read and verify information in various formats.
• Excellent communication skills, both verbal and written.
• Commitment to confidentiality and adherence to company policies and safety procedures.

Required skills

• CCTV monitoring
• Alarm system operation
• First aid/CPR
• Incident reporting
• Investigation and evidence gathering

What we offer

• Competitive compensation in AED
• Opportunity to work in a prestigious luxury resort environment
• Professional development and safety training