Pre-Sales Solution Engineer

About the role

As a Pre‑Sales Solutions Engineer you will act as the technical lead throughout the sales cycle, partnering closely with Account Managers to support new business and growth opportunities. You will take a consultative approach, helping customers understand how AvePoint solutions can address their technical and business needs in a fast‑paced, innovative technology environment.

Key responsibilities

• Deliver tailored product demonstrations aligned to customer use cases, both remotely and in person.
• Lead technical discovery sessions and present solution overviews and deep dives.
• Support customers through evaluation, proof‑of‑concept and decision‑making stages.
• Build and configure demo and proof‑of‑concept environments.
• Contribute to RFI/RFP responses, articulating business value and technical capability.
• Partner with Sales to understand customer objectives and position solutions effectively.
• Build strong relationships with key business and technical stakeholders.
• Support partner and marketing activities including events, webinars and workshops.
• Provide feedback to product and technical teams on market trends and customer requirements.
• Take ownership of the technical aspects of deals through to close.

Required profile

• Strong presentation and communication skills with confidence engaging technical and non‑technical stakeholders.
• Fluent in English and Arabic.
• Ability to translate technical concepts into clear business value.
• Commercial mindset with an interest in sales and customer outcomes.

Required skills

• Microsoft 365 technologies (including SharePoint Online).
• Microsoft Azure and identity technologies (e.g., Entra ID).
• Identity, access and permissions management.
• Networking basics (TCP/IP, DNS, Active Directory, SMTP, DHCP).
• Data protection, backup, migration and governance concepts.
• SharePoint architecture and cloud/hybrid environments.
• Awareness of other cloud platforms (Azure, AWS, Google Cloud) – beneficial.