Product Specialist - Brokerage & Trading Platforms

About the role

BitDelta Pro is a regulated multi-asset broker offering access to global financial markets. It is looking for a Product Specialist with hands-on knowledge of brokerage technology, trading products and client lifecycle operations to help develop and improve BitDelta.pro. The role covers product delivery, platform understanding and cross-functional work across CRM, MetaTrader 5 (MT5), payment service providers (PSPs), introducing broker (IB) and affiliate programs, copy/social trading and derivatives.

Key responsibilities

• Gather business requirements, write PRDs, user stories and acceptance criteria, prioritise enhancements and coordinate releases across web, mobile, admin and trading systems.
• Support MT5 workflows: trading accounts, order types, positions, leverage, margin, commissions, swaps, symbol configuration and client-facing trading journeys.
• Translate requirements for forex, CFDs, futures and options, perpetual futures and other derivatives into product workflows, covering margin, funding, P&L, liquidation and risk controls.
• Improve CRM workflows: lead capture, assignment, pipeline stages, sales follow-ups, segmentation, customer lifecycle and reporting.
• Optimise registration, KYC, account approval, funding and activation with Compliance, Operations and Support.
• Coordinate PSP integrations for deposits, withdrawals, payment status, callbacks/webhooks, reconciliation, failures, refunds and jurisdiction-specific journeys.
• Support IB and affiliate functions: partner onboarding, referral attribution, commission/rebate rules, hierarchy, reporting and payouts.
• Work on copy/social trading: strategy-provider and follower onboarding, trade replication, allocation, performance visibility and risk disclosures.
• Prepare UAT scenarios, validate end-to-end journeys, triage defects and coordinate sign-off with QA and Engineering.
• Analyse competitor platforms, product adoption, conversion funnels and customer feedback.
• Collaborate with Trading Operations, Risk, Compliance, Legal, Finance, Sales, Marketing and Technology on requirements, dependencies and releases.

Required profile

• Bachelor's degree in Finance, Business, Economics, Computer Science or a related field.
• 2-4 years of experience in brokerage/fintech product operations, product management, business analysis or trading-platform implementation.
• Strong working knowledge of CRM systems and MT5 trading workflows, able to discuss operational scenarios with technical and business stakeholders.
• Practical understanding of PSP/payment journeys, IB/affiliate structures and copy/social trading products.
• Sound understanding of forex, CFDs, derivatives, F&O and perpetual futures, including order execution, leverage, margin and trading risk.
• Experience documenting requirements, running UAT and working with Agile teams and tools such as Jira or Confluence.
• Preferred: prior experience with an MT5 broker, multi-asset brokerage, trading technology vendors or fintech payments providers, and exposure to MT5 Manager/Admin, CRM-MT5 integrations, PSP APIs/webhooks, IB commission engines, affiliate portals and copy-trading platforms.

Required skills

• CRM systems and MT5 trading workflows
• Jira or Confluence
• PSP payment journeys and IB/affiliate structures
• Copy/social trading products
• UAT and requirement documentation