Receptionist (Russian Speaker)

About the role

LEVA Hotel Mazaya Centre, a 4‑star lifestyle hotel in Dubai, is seeking a native or fluent Russian speaker to join its front office team. The Receptionist will be the first point of contact for Russian‑speaking guests, ensuring smooth check‑ins, check‑outs and overall guest satisfaction.

Key responsibilities

• Greet arriving guests, process check‑in and check‑out formalities, and issue room keys.
• Handle telephone calls, guest inquiries and service requests in both Russian and English.
• Maintain accurate guest folios, reservation records and front‑desk financial transactions.
• Coordinate with Housekeeping, Concierge and Maintenance to fulfill guest preferences and resolve issues promptly.
• Use the Property Management System (PMS) to manage reservations and room allocations.

Required profile

• Native or fluent Russian language skills with excellent written and spoken English.
• Diploma or degree in Hospitality, Tourism or related field (preferred).
• Prior experience in hotel front‑desk or reception duties is a plus.
• Friendly, guest‑oriented demeanor with strong communication abilities.

Required skills

• Proficiency with Property Management Systems (PMS).

What we offer

• Competitive salary range of AED 4,000 – AED 6,000 per month.
• Opportunity to work in a dynamic, multicultural hotel environment.
• Professional development within the hospitality industry.