Reservations Agent – Luxury Resort Dubai

Bulgari Hotels and Resorts · Dubai

🇬🇧 English

Job description

About the role

The Reservations Agent will handle all reservation requests, changes and cancellations, identify guest needs, verify room availability and rates, and provide clear information on guarantees, special rates and cancellation policies while delivering excellent service in a luxury resort environment.

Key responsibilities

Process reservation requests, changes and cancellations received by phone, fax or mail.
Identify guest needs, verify room availability and rates, and explain guarantee, special rate and cancellation policies.
Accommodate and document special requests, answer questions about property facilities and services.
Use the reservation system to input correct codes and rates for complimentary rooms, employee discounts, travel‑agent rates and wholesale bookings.
Apply sales techniques to maximize revenue and follow proper escalation procedures for guest concerns.

Required profile

High school diploma or G.E.D. equivalent.
No prior related work experience required.
No supervisory experience required.
No specific license or certification required.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Bulgari Hotels and Resorts.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Source : ats:oracle_hcm

Why are you reporting this job?

Thank you for your report. We will review this job.

Explore further

Salaries, guides and searches in the United Arab Emirates.

Salaries by job title

Apply in 30 seconds

Enter your email to apply. An account will be created automatically.

By continuing, you accept our terms of use.

Already have an account? Login

A question about this job?

Ask it here: you will get the full job summary by e-mail, right away.

💬 Chat with us on Telegram

Published 1 week ago

Expires 1 month from now

23 views · 0 interested

Share Log in to earn credits by sharing

Boost your chances

Upload your CV — we will match you with relevant openings.

Analyzing your CV...

Bulgari Hotels and Resorts

Dubai

Related job offers

Emplois à Dubai Métier : Hospitality & Catering