Sales Coordinator

About the role

The Sales Coordinator will join Arteco Ceramics’ Dubai team to support the sales department in processing orders, preparing quotations and ensuring smooth communication between customers, sales staff and internal functions. This full‑time, on‑site position plays a key role in maintaining accurate records and facilitating timely deliveries for a wide range of ceramic and tile projects across the region.

Key responsibilities

• Process sales orders, generate quotations and maintain up‑to‑date customer records.
• Coordinate delivery schedules with logistics and warehouse teams.
• Respond to customer inquiries, follow up on leads and provide timely updates.
• Prepare and update sales reports, track project timelines and organise showroom appointments.
• Assist with tender submissions, project documentation and support marketing/showroom activities.

Required profile

• Proven experience in sales coordination or sales operations, preferably in building materials, interior design or related sectors.
• Strong customer‑service orientation and ability to build lasting relationships.
• Excellent written and verbal communication in English; Arabic is a plus.
• Highly organized with strong attention to detail and accurate data entry.
• Ability to work collaboratively in a multicultural environment.

Required skills

• Experience with CRM systems.
• Familiarity with ERP systems.