Sales Executive – Luxury Bridal & Evening Wear

About the role

We are looking for a dynamic Sales Executive to join Hazar Haute couture, a luxury bridal and evening‑wear house in Dubai. The role involves guiding high‑net‑worth clients through the design and purchase journey, ensuring an exceptional experience from the first consultation to the final delivery.

Key responsibilities

• Qualify customers and understand their design preferences and budget.
• Present and showcase suitable dresses, discussing design options and offering expert advice.
• Record all client information, wedding details, and dress specifications in the CRM.
• Manage fitting (prova) schedules, coordinate with the production team, and ensure timely alterations.
• Handle payments, follow‑ups, and ensure on‑time dress delivery meeting client checklists.
• Respond to client requests and complaints, providing proactive follow‑up.
• Coordinate accessories and final delivery arrangements.
• Achieve individual and monthly sales targets.
• Prepare sales reports and documentation using Excel and Outlook.
• Perform any additional tasks assigned by the Managing Director.

Required profile

• Minimum 5 years of experience with a high‑end fashion or luxury bridal brand.
• Strong communication, negotiation and interpersonal skills.
• Deep knowledge of luxury fashion, bridal wear, and high‑end retail.
• Proven ability to deliver exceptional customer service.

Required skills

• CRM software
• Sales Reporting
• Microsoft Outlook
• Microsoft Excel