Technical Authority Expert
Ericsson · Dubai
Job description
About the role
Ericsson is looking for a Technical Authority Expert to lead technical operations and provide advanced Unix/Linux system support for customer sites. You will coordinate offshore teams, ensure service level agreements are met, and drive automation across Solaris, Linux and cloud platforms.
Key responsibilities
- Lead technical coordination on customer sites and oversee offshore teams to maintain system performance.
- Provide advanced support for Solaris, HP‑UX, Red Hat Linux, high‑availability clusters and disaster‑recovery solutions.
- Participate in customer projects involving Red Hat, Oracle, Dell, HP and other enterprise technologies.
- Advise on system integration, architecture and documentation; support customer presentations.
- Manage technical requests independently, deliver progress updates and handle critical incidents.
- Develop and implement automation using Ansible and Infrastructure‑as‑Code tools.
- Maintain system configurations, plan changes and follow ITIL best practices.
Required profile
- 8+ years of experience in infrastructure, NFV, SDN or cloud environments.
- Hands‑on expertise with Solaris 10/11, recovery procedures and SPARC/Oracle hardware.
- Strong knowledge of Red Hat Enterprise Linux (RHEL 6‑9), HP‑UX and clustering solutions.
- Degree in Computer Science or equivalent experience.
- Ability to work independently with customers and manage technical requests.
- Experience with ITIL processes and incident management.
Required skills
- Solaris
- HP‑UX
- Red Hat Enterprise Linux (RHEL 6‑9)
- High‑availability clusters (Sun Cluster, Oracle VM, Zones, LDOM)
- Disaster‑recovery solutions
- SPARC/Oracle hardware
- Storage technologies (ZFS, UFS, QFS)
- Ansible and Infrastructure‑as‑Code
- ITIL incident management
- Virtualization, automation and monitoring tools
What we offer
- Opportunity to work on cutting‑edge telecom infrastructure.
- Collaborative environment with diverse innovators.
- Continuous learning and professional development.
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Published 1 month ago
Expires 2 weeks from now
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Ericsson
Dubai