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Technical Authority Expert

Ericsson · Dubai

Senior 🇬🇧 English
Solaris Red Hat Enterprise Linux Sun Cluster Oracle VM Zones LDOM ZFS UFS QFS Ansible Infrastructure-as-Code ITIL Virtualization Automation Monitoring tools

وصف الوظيفة

About the role

Ericsson is looking for a Technical Authority Expert to lead technical operations and provide advanced Unix/Linux system support for customer sites. You will coordinate offshore teams, ensure service level agreements are met, and drive automation across Solaris, Linux and cloud platforms.

Key responsibilities

  • Lead technical coordination on customer sites and oversee offshore teams to maintain system performance.
  • Provide advanced support for Solaris, HP‑UX, Red Hat Linux, high‑availability clusters and disaster‑recovery solutions.
  • Participate in customer projects involving Red Hat, Oracle, Dell, HP and other enterprise technologies.
  • Advise on system integration, architecture and documentation; support customer presentations.
  • Manage technical requests independently, deliver progress updates and handle critical incidents.
  • Develop and implement automation using Ansible and Infrastructure‑as‑Code tools.
  • Maintain system configurations, plan changes and follow ITIL best practices.

Required profile

  • 8+ years of experience in infrastructure, NFV, SDN or cloud environments.
  • Hands‑on expertise with Solaris 10/11, recovery procedures and SPARC/Oracle hardware.
  • Strong knowledge of Red Hat Enterprise Linux (RHEL 6‑9), HP‑UX and clustering solutions.
  • Degree in Computer Science or equivalent experience.
  • Ability to work independently with customers and manage technical requests.
  • Experience with ITIL processes and incident management.

Required skills

  • Solaris
  • HP‑UX
  • Red Hat Enterprise Linux (RHEL 6‑9)
  • High‑availability clusters (Sun Cluster, Oracle VM, Zones, LDOM)
  • Disaster‑recovery solutions
  • SPARC/Oracle hardware
  • Storage technologies (ZFS, UFS, QFS)
  • Ansible and Infrastructure‑as‑Code
  • ITIL incident management
  • Virtualization, automation and monitoring tools

What we offer

  • Opportunity to work on cutting‑edge telecom infrastructure.
  • Collaborative environment with diverse innovators.
  • Continuous learning and professional development.

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Ericsson

Dubai