UAE National Assessment Day – Customer Service Representative Opportunities

About the role

Al Futtaim Retail is hosting an exclusive UAE National Assessment Day on 10 September 2026 in Dubai. The event connects UAE nationals with full‑time Customer Service Representative positions across the group’s retail brands. Candidates will meet hiring teams, learn about the brands, and may receive on‑the‑spot interview offers.

Key responsibilities

• Provide courteous and efficient service to retail customers in‑store and via phone.
• Handle inquiries, complaints, and product information requests.
• Process transactions and manage point‑of‑sale systems.
• Maintain a clean and organized service area.
• Collaborate with team members to achieve sales and service targets.

Required profile

• UAE national with the right to work in the UAE.
• Strong communication and interpersonal skills.
• Ability to work in a fast‑paced retail environment.
• High level of professionalism and customer focus.

Required skills

What we offer

• Full‑time permanent contracts.
• Opportunities for career progression within a leading retail group.
• Training and development programs aligned with Emiratization goals.
• Dynamic and supportive work environment.