Wellness Host – Guest Experience at Luxury Residences

About the role

The Wellness Host (also known as Wellness Attendant) will be the face of health and wellbeing for guests staying at The Lana Residences. Working in a world‑class fitness centre, you will create memorable experiences that reflect the Dorchester Collection’s commitment to luxury, inclusivity and exceptional service.

Key responsibilities

• Welcome and assist guests in the wellness and fitness areas, ensuring a seamless experience.
• Promote and embody the Dorchester Collection’s “We Care” philosophy in daily interactions.
• Maintain high standards of cleanliness, safety and equipment functionality.
• Collaborate with other hotel teams to deliver integrated guest services.
• Provide information on wellness programmes, facilities and local health‑related offerings.
• Support special requests and tailor experiences to individual guest needs.

Required profile

• Passion for hospitality and guest wellbeing.
• Strong interpersonal and communication abilities.
• Commitment to diversity, inclusion and the brand’s core values.
• Full‑time availability and willingness to work flexible hours.
• Experience in luxury hotel or residential settings is a plus.

Required skills

What we offer

• Competitive salary package.
• World‑class development and learning opportunities.
• Complimentary stays with breakfast at sister Dorchester Collection hotels.
• 50% discount on food and beverage outlets across the collection.
• Duty meal, medical and life insurance.
• Flight allowance, housing and transportation provided by the hotel.
• Uniform and annual social events.