Admin & Compliance Manager

About the role

An oil and commodity trading business in Dubai is looking for an experienced, highly organised Admin & Compliance Manager. The role covers office administration, customer and supplier onboarding, KYC compliance, banking documentation and tender processes, and leads a small administrative team. It involves regular engagement with senior stakeholders and C-suite executives across the European market, so a professional, presentable and confident approach is essential.

Key responsibilities

• Oversee day-to-day office administration and ensure adherence to internal policies and procedures.
• Manage customer and supplier onboarding, including KYC documentation, due diligence checks, verification and record keeping.
• Ensure administrative and onboarding processes comply with regulatory requirements and company procedures.
• Handle correspondence with banks and financial institutions, including banking documentation and account requirements.
• Coordinate tender submissions, ensuring documents are accurate, complete and submitted on time.
• Build relationships with customers, suppliers, banks and external partners, especially across Europe.
• Liaise with C-suite executives and senior stakeholders on documentation, correspondence and administrative matters.
• Supervise and support a small administrative team, delegating tasks and ensuring efficient daily delivery.
• Maintain accurate, confidential and well-organised records for internal and external requirements.
• Review and improve administrative workflows, onboarding procedures and documentation processes.

Required profile

• Minimum 5 years of experience in office administration, compliance, KYC/onboarding or a similar role.
• Previous experience as an Admin & Compliance Manager or in a comparable position is highly desirable.
• Experience in oil and gas, commodities, trading, energy or financial services is an advantage.
• Experience handling banking correspondence, financial documentation and tender submissions.
• Experience managing or supervising a small team.
• Experience working with European markets, including engagement with senior stakeholders and C-suite executives.
• Excellent organisational skills, attention to detail and ability to manage multiple priorities.
• Outstanding written and verbal communication skills.
• Presentable, discreet and professional, with sound judgement when handling sensitive documentation.

Required skills

• Proficiency in Microsoft Office and document management systems.
• Strong knowledge of customer and supplier KYC procedures, onboarding documentation and due diligence.