Admin & Operations Executive

About the role

Infibiz is seeking a proactive Admin & Operations Executive to support post‑sales activities and daily office operations. The role involves guiding clients through company formation processes, ensuring compliance, and providing front‑desk and administrative support.

Key responsibilities

• Act as the primary point of contact between clients and Infibiz, handling inquiries via email, phone, or in‑person.
• Assist clients in preparing and submitting company formation documents, ensuring legal and regulatory compliance.
• Schedule and coordinate client meetings, calls, and appointments, and track project timelines.
• Maintain accurate records of client interactions, transactions, and documentation.
• Collaborate with internal teams to ensure timely completion of client requests and smooth inter‑departmental coordination.
• Identify upselling or cross‑selling opportunities and present additional services to clients.
• Greet visitors, manage incoming/outgoing calls, and handle mail and deliveries.
• Provide administrative support across departments, including calendar management, meeting coordination, and preparation of proposals, contracts, and presentations.

Required profile

• Bachelor’s degree preferred.
• Proven experience in client management, operations, or administrative roles, ideally within the business‑setup industry.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional telephone etiquette and office‑management skills.
• Detail‑oriented with a focus on compliance and accurate record‑keeping.

Required skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience using CRM software.