Administrative Assistant - University Schools

About the role

The American University of Ras Al Khaimah (AURAK) is hiring three Administrative Assistants: one for the School of Arts and Sciences and two for the School of Engineering and Computing. Each assistant works closely with the Dean, Department Chairs, faculty, students and university offices, supporting day-to-day academic and administrative coordination and acting as a key point of contact for enquiries.

Key responsibilities

• Prepare, format, print and organise course materials, handouts, examination papers and other academic documents.
• Log, prioritise and follow up faculty requests through tracking systems or email.
• Maintain course files and accreditation documentation, including syllabi, assessment records and student work samples.
• Assist with faculty travel, conferences, procurement and expenses, and support new faculty onboarding.
• Book classrooms, laboratories and meeting rooms and communicate changes.
• Answer calls, take messages and respond to enquiries from students, staff, faculty and visitors.
• Prepare letters, reports, presentations and spreadsheets using Microsoft Office.
• Schedule meetings, prepare agendas, record minutes and track action items.
• Order and maintain stationery, office supplies and equipment, and handle mail and couriers.
• Keep secure records of keys and coordinate visitor access approvals.
• Handle confidential information such as student records and examination papers in line with university policy.

Required profile

• Bachelor's degree in Business Administration, Office Management or a related field.
• 1-2 years of secretarial or administrative experience.
• Experience providing administrative support in a professional environment.
• Desirable: recognized office administration or IT certification, such as Microsoft Office Specialist.