Administrative & Customer Service Executive

About the role

The Abu Dhabi Sports Aviation Club is seeking an Administrative & Customer Service Executive to oversee front‑office operations, support members and visitors, and coordinate administrative tasks across the club. The successful candidate will act as the primary point of contact for customers, ensuring timely and professional service while assisting internal teams with day‑to‑day administrative needs.

Key responsibilities

• Respond to customer enquiries, requests, and concerns professionally and promptly.
• Manage front‑desk operations and daily administrative duties.
• Coordinate bookings, appointments, and customer schedules.
• Prepare reports, invoices, business documents, and correspondence.
• Maintain organized customer records and update company databases.
• Work with internal departments to ensure efficient customer service.
• Follow up with customers and provide updates when required.
• Assist with club events, activities, and operational requirements.
• Manage office emails, phone calls, and general communications.
• Provide administrative and coordination support to the management team.

Required profile

• At least 3 years of administration and customer‑service experience.
• Excellent spoken and written communication skills.
• Strong organization and time‑management abilities.
• Proficiency in Microsoft Office and general administrative software.
• Ability to manage multiple priorities in a fast‑paced environment.
• Arabic language proficiency is an advantage.
• Previous GCC work experience is preferred.
• Professional, proactive, customer‑focused approach.
• Strong knowledge of administrative procedures, office coordination, and customer‑service best practices.

Required skills

• Microsoft Office
• General administrative software