Administrative Officer – Library & Learning Commons

About the role

The Library & Learning Commons Department is looking for an Administrative Officer to provide high‑level administrative and secretarial support. The role ensures smooth operation of library services across both campuses, acting as the primary point of contact for staff, students and visitors.

Key responsibilities

• Organise and schedule meetings, workshops and events; send notifications, take minutes and maintain attendance records.
• Welcome and liaise with students, faculty, staff and visitors on behalf of the Director, directing enquiries appropriately.
• Manage internal and external correspondence, maintain electronic and paper filing systems, and handle general office administration.
• Coordinate facilities, hospitality, classroom bookings and special events for the Library and Learning Commons.
• Order stationery, supplies and equipment, obtain vendor quotations, prepare purchase requisitions and process invoices.
• Track budget expenditures, maintain Excel logs and report financial status to the Library Director and Leadership Council.
• Maintain the Director’s calendar, schedule appointments and provide reminders.
• Support service desk duties, including evenings and weekends, and liaise with internal and external stakeholders for reporting.

Required profile

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum of 2 years’ experience in a customer‑focused environment.
• Strong organisational, multitasking and communication abilities.
• Ability to work independently and as part of a team across two campuses.

Required skills

• Proficiency in Microsoft Excel for budgeting and reporting.