Administrative Officer - VIP Services

About the role

The Administrative Officer – VIP Services will support the Private Access team at Wynn Al Marjan Island, ensuring smooth day‑to‑day operations for our high‑net‑worth members and guests. The role combines calendar management, travel coordination, document preparation and general administrative support in a fast‑paced, 24‑hour resort environment.

Key responsibilities

• Provide comprehensive administrative support to Private Access leadership, including calendar and meeting management.
• Coordinate travel itineraries, logistics and related documentation for team members and VIP guests.
• Prepare presentations, reports, agendas and briefing materials, and distribute internal communications and meeting minutes.
• Maintain confidential records, filing systems and departmental inventories, and process invoices and expense reports.
• Serve as the primary point of contact for administrative inquiries and support department events, projects and special initiatives.

Required profile

• High school diploma or equivalent; Associate’s degree preferred.
• Minimum three years of administrative or office‑management experience, preferably in a hotel, integrated resort or pre‑opening environment.
• Strong written and verbal communication skills in English and excellent time‑management abilities.
• Willingness to work rotating shifts, including evenings, weekends and public holidays.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Proficiency with Microsoft PowerPoint.
• Proficiency with Microsoft Outlook.
• Experience using email systems for professional correspondence.

What we offer

• Competitive salary paid in UAE Dirhams (AED).
• Generous leave policy and incentive programmes.
• Additional employee benefits typical of a global hospitality brand.