Administrator - Government Relations (Shift Work) – UAE Nationals Only

About the role

Join Etihad Airways to support Airport Operations by providing administrative and operational assistance for transit and emergency visa processes at Zayed International Airport. The role works on a mandatory 24/7 rotational shift pattern of 12‑hour shifts and is open to UAE nationals only.

Key responsibilities

• Process and review administrative documentation, applications and records in line with policies.
• Support administration of transit and emergency visa processes.
• Prepare reports, summaries and required documentation.
• Coordinate submissions and follow‑up with government entities and external stakeholders.
• Respond to routine enquiries from internal and external customers.
• Maintain accurate records, databases and filing systems ensuring data integrity.

Required profile

• UAE National (with Family Book).
• High School Certificate with minimum 2 years relevant administrative experience, or a Bachelor’s degree.
• Experience in administration, customer service, government liaison or documentation processing is advantageous.
• Fluent in Arabic and English.
• Willingness to work a rotating 12‑hour shift schedule, including nights, weekends and public holidays.

Required skills

• Proficiency in Microsoft Office applications.