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Admission Officer – University Admissions

City University Ajman · Ajman

🇬🇧 English

Job description

About the role

The Admission Officer will be the first point of contact for prospective students, parents and feeder schools, providing guidance and support throughout the admissions journey. Working on campus, you will ensure a smooth, informative and welcoming experience for all inquiries and applicants.

Key responsibilities

  • Respond to inquiries via phone, email, in‑person and website, offering advice to prospective students and parents.
  • Collect and enter inquiry data into the admissions database.
  • Maintain brochures and marketing materials in reception and waiting areas.
  • Distribute relevant marketing collateral within 24 hours and invite prospects to campus events.
  • Arrange campus tours for visitors.
  • Process admission applications on the day they are received and update the database.
  • Coordinate entrance tests, interview days and communicate results.
  • Prepare and send offer, decline and scholarship letters.
  • Register students into programs according to prerequisites.
  • Handle scholarship applications and obtain approvals.
  • Generate daily admissions statistics and weekly attendance reports for the Registrar.
  • Maintain accurate records of current and prospective students, including test results and interview feedback.
  • Process withdrawals, dismissals and terminations while preserving data integrity.
  • Support transfer credit processes for students moving from other institutions.
  • Issue official correspondence and maintain stock of marketing materials.
  • Participate in open days, school visits, exhibitions, seminars and promotional activities.
  • Attend meetings and perform other related duties as needed.

Required profile

  • Bachelor's degree in a related field.
  • Excellent communication and interpersonal skills.
  • Bilingual proficiency in English and Arabic.
  • Detail‑oriented and able to work accurately with data.
  • Team‑oriented mindset.

Required skills

  • Fluent English (written and spoken).
  • Fluent Arabic (written and spoken).

Questions fréquentes

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Published 2 months ago

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City University Ajman

Ajman