After-Sales Service Technical Engineer - Compressors

About the role

A multinational company based in Dubai is looking for an After-Sales Service Technical Engineer for rotating equipment (compressors). The position may be based in Dubai or Saudi Arabia, so candidates must be willing to work in either location. The engineer provides after-sales service support for process gas compressors across the Middle East, India and Africa, combining technical support, customer relations and coordination with internal and external stakeholders.

Key responsibilities

• Proactive support: regular customer visits and technical meetings, proposing preventive maintenance and service solutions, advising on spare parts planning, discussing overhaul scope and clarifying technical details.
• Troubleshooting: emergency first-response coordination, root cause analysis with the technical team, and explaining and reporting findings to customers.
• Field service and coordination: arranging supervisory services, coordinating site mobilization and supporting dispatched supervisors.
• Workshop technical support: assessing partner workshops for technical capability, facilities, manpower and quality standards, collaborating on technical and commercial matters, and planning overhaul, maintenance and repair activities.
• Review inspection findings and determine corrective actions.
• Interpret engineering drawings, prepare technical explanations and reports, and communicate with the engineering team.
• Sales support: backing up service proposals and quotations, defining the technical scope of work, and supporting cost estimation and technical justification for pricing.

Required profile

• Bachelor's degree in Engineering or a related technical field.
• At least 5 years of experience in the petrochemical or oil and gas industry.
• Experience with rotating equipment such as compressors, turbines and pumps.
• Fluent English (written and spoken); Arabic is an advantage.
• Willingness to travel about 50% of the time.

Required skills

• Reading and interpreting engineering drawings.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) for reporting, analysis and presentations.
• Strong interest in mechanical systems and engineering.