After-Sales / Technical Service Engineer

About the role

LEO Middle East FZE is seeking an experienced, hands‑on After‑Sales / Technical Service Engineer to support customers, distributors and projects across the Middle East and Africa.

Key responsibilities

• Provide technical support for pump installation, commissioning, troubleshooting and maintenance.
• Attend customer and project sites for inspection, testing, commissioning and technical service.
• Diagnose mechanical and electrical problems related to pumps and pumping systems.
• Troubleshoot issues involving mechanical seals, bearings, shafts, couplings, motors and related components.
• Support distributors and customers with installation, operation and maintenance.
• Prepare service reports and follow up on technical issues until resolution.
• Coordinate with LEO factory and technical teams to investigate product complaints and technical problems.
• Provide product and maintenance training to distributors, contractors and customer service teams.
• Support warranty investigations and technical claim handling.
• Travel within the UAE and occasionally to other Middle East and African countries as required.

Required profile

• Diploma or Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics or a related technical field.
• Practical experience with pumps, motors, mechanical equipment, HVAC, water systems or similar equipment.
• Experience in installation, commissioning, maintenance and troubleshooting.
• Good understanding of mechanical components such as seals, bearings, shafts, couplings and motors.
• Strong hands‑on ability and practical problem‑solving skills.
• Ability to work independently at customer sites.
• Good command of spoken and written English.
• UAE driving licence is an advantage.
• Willingness to travel within the UAE and internationally when required.

Required skills

• Pump installation and commissioning
• Mechanical seals
• Bearings
• Shafts
• Couplings
• Motors
• HVAC systems
• Water systems
• Electrical troubleshooting