Airport Supervisor

About the role

The Airport Supervisor assists the Airport Manager in overseeing daily airport operations, ensuring safety, security, on‑time performance and efficient workflow in line with company policies and regulatory requirements.

Key responsibilities

• Monitor operational and security functions, supervise briefings, ramp, check‑in, safety and security activities.
• Liaise with Flight Operations, MCC and civil aviation authorities to handle AOG, emergencies, technical delays and service recovery.
• Report incidents, accidents and dangerous‑goods events to the Airport Manager and relevant authorities.
• Oversee handling agents, service level agreements and performance reporting, including baggage handling and lost‑luggage tracing.
• Support quality, safety and security audits and manage revenue‑generating services such as excess baggage and seat sales.

Required profile

• Bachelor’s degree in Management/Administration or equivalent, or a diploma with relevant experience.
• 3‑5 years of experience in airlines/aviation ground handling, with at least 2 years in a supervisory role.
• Knowledge of IATA Dangerous Goods Regulations, civil aviation authority rules and low‑cost airline operations.
• Strong communication skills in English and Arabic, and ability to handle emergencies with composure.

Required skills

• Ground Operations Procedures
• Departure Control System (DCS)
• Passenger Handling System
• IATA Dangerous Goods Regulations
• Microsoft Office Suite
• Internet/Web search proficiency