Assistant Officer - Administration

About the role

The Assistant Officer - Administration supports the Soft Services team in Abu Dhabi with administrative and reporting work. The role covers preparing daily, weekly and monthly operational reports, compiling site inspection and snag reports, tracking corrective actions, maintaining records of service quality, manpower and site performance, and coordinating with site teams so that operational issues are reported accurately and closed on time.

Key responsibilities

• Prepare daily, weekly and monthly operational reports on Soft Services activities, site performance and service delivery.
• Prepare and maintain snag reports from site inspections, recording observations, assigning corrective actions and tracking their closure.
• Compile site inspection reports, housekeeping observations, service quality reports and other operational findings.
• Maintain trackers for pending snags, corrective actions, complaints, maintenance requests and outstanding issues.
• Collect and consolidate information from site supervisors and operations teams.
• Prepare and update manpower attendance reports, deployment records and other performance trackers.
• Process administrative transactions through company systems and online portals, including permit applications and renewals.
• Upload and maintain police receipts, payment receipts, invoices and supporting documents.
• Maintain petty cash records, track expenses and coordinate receipt submissions for reconciliation.
• Assist in preparing presentations, Excel reports and operational dashboards for management review.
• Follow up with site teams so snags and non-compliances are closed within agreed timelines.
• Maintain proper filing of inspection reports, checklists, photographs and other records.
• Support audits, client reports and operational reviews by gathering information from internal departments and site teams.
• Perform other administrative and operational duties assigned by the reporting manager.

Required profile

• Minimum: high school certificate or equivalent.
• Preferred: diploma or bachelor's degree in Business Administration, Office Administration or a related field.