Associate Cluster Revenue Manager (French Speaking)

About the role

Radisson Hotel Group is looking for an Associate Cluster Revenue Manager based in Dubai, fluent in both English and French. The role supports the revenue management department, which handles the hotel's reservations and meeting and events enquiries, and works to maximise revenue and guest satisfaction.

Key responsibilities

• Support the smooth running of the revenue management department, covering reservations and meeting and events enquiries.
• Maximise guest satisfaction and comfort with a proactive, responsive approach to enquiries and problem resolution.
• Develop and implement strategies where key revenue management metrics are identified, communicated and delivered.
• Manage the life cycle of the team within the department, fostering growth, development and performance.
• Own the departmental budget, controlling costs and inventory while attaining productivity and performance targets.
• Build and maintain effective working relationships with key stakeholders.
• Review and scrutinise business performance and recommend actions to improve financial results.
• Ensure compliance with applicable legislation, with due diligence, best practice and documentation prepared for internal and external audits, with follow-up as required.

Required profile

• Proven experience in revenue management with strong problem-solving skills.
• Excellent managerial skills, with a hands-on, lead-by-example style.
• Commitment to exceptional guest service and a passion for the hospitality industry.
• Ability to find creative solutions and give advice and recommendations.
• Personal integrity and the ability to work in an environment demanding excellence, time and energy.
• Bilingual: speaks both English and French.
• Willingness to relocate to Dubai.

What we offer

• Up to 53% off stays at Radisson hotels worldwide as a team member.
• A guaranteed minimum of 30% off for friends and family.
• Discounts on breakfast, food and beverage, spa and more.
• Career development, learning and growth opportunities.
• Global and local perks and rewards.