Associate – Credit Administration & Documentation

About the role

This position supports the bank’s credit administration function by managing the physical and digital custody of borrowing documents, coordinating collateral creation, and ensuring compliance with internal policies and regulator requirements. The associate works closely with the Documentation Unit, Risk Management, Legal, and Business Units to maintain accurate records and facilitate timely credit approvals.

Key responsibilities

• Physically lodge borrowing documents in the vault under dual‑custody control and manage the dual‑control release procedure.
• Represent the bank with government regulators for collateral creation related to borrowing exposures.
• Distribute credit approvals accurately and on time.
• Review and verify documentation lodgment sheets (digital and physical) to ensure completeness.
• Authenticate and sign‑off documents, file them correctly in both digital filing system and physical customer folders.
• Maintain an up‑to‑date register of received documents, track expiries, discrepancies, and follow‑up until resolution.
• Update systems and records when documents are released from the vault.
• Generate management information reports and keep RCSA and audit actions current, maintaining a “Satisfactory” audit rating.
• Support special projects, system testing, and implementation of digitisation and AI initiatives.
• Analyse credit approvals from a documentation control perspective and ensure alignment with bank policies.
• Prepare and coordinate approved facility and collateral documents with Legal and Risk teams.

Required profile

• Experience in credit documentation, collateral management, or related banking functions.
• Familiarity with bank policies, regulatory requirements, and audit procedures.
• Ability to coordinate with multiple internal stakeholders (Business Units, Risk, Legal).
• Strong attention to detail and ability to manage both physical and digital records.

Required skills